• Chamber Coalition Issues Report on Cultural Competency

A Business Case for Cultural CompetencyIn a follow up to its 2007 report Strategies for a Culturally Competent Region, the West Michigan Chamber Coalition has released a new report A Business Case for Cultural Competency 

 The report, which is part of the Chamber Coalition’s effort to make West Michigan a more welcoming and inclusive place to do business, defines “cultural competency” as using “the awareness, knowledge and understanding of all people as an asset for our region. It implies an ability to work within and among diverse citizens, embracing talents, experiences, and perspectives from various cultures.”

 The report goes on to identify four reasons why cultural competency is important to the business community.  They include:

  • The significant buying power of various racial and ethnic groups;
  • Supplier diversity practices;
  • Ingrained diversity and inclusion practices and policies; and
  • The need to attracting and retain diverse talent.

The report concludes with the results of survey to determine the cultural competence of businesses in West Michigan.  You can read the report by clicking here.

The West Michigan Chamber Coalition is made up of the boards of directors of the Grand Rapids Area Chamber of Commerce, the Holland Area Chamber of Commerce, the Muskegon Area Chamber of Commeerce, and The Chamber – Grand Haven, Spring Lake, Ferrysburg.  Rodney Martin represents the Grand Rapids Area Chamber of Commerce on the Chamber Coalition’s Regional Cultural Competency Council.